By / Automation

How to Automate Google Forms to Gmail with Make.com (Beginner Tutorial)

Google Forms automation is one of the easiest ways to save time and cut out repetitive tasks. Instead of manually checking form responses and copying them into emails, you can automatically send replies through Gmail using Make.com (formerly Integromat).

This post contains affiliate links. If you use them, I may earn a commission — at no additional cost to you.

In this step-by-step beginner tutorial, I’ll show you exactly how I set up a Google Forms automation that:

  • Sends instant thank-you emails to customers
  • Notifies me whenever a new response comes in
  • Runs without any coding knowledge

By the end of this guide, you’ll not only understand the basics of Google Forms automation but also get access to my free template so you can start right away.

The good news is — you don’t have to do it manually anymore. 🚀

👉 Grab the Free Automation Template

If you’re a visual learner, you can watch the full step-by-step video tutorial here:

Why Google Forms Automation Saves Time

Think about it:

  • A customer fills out your Google Form.
  • You open Google Sheets to check the response.
  • You copy their email.
  • You manually write and send a thank-you message.
  • Then you notify yourself (or your team) about the order.

It’s repetitive, time-consuming, and prone to human error.

Automation solves this by:

  • Sending an instant confirmation email to the customer.
  • Notifying you of each new submission in real time.
  • Saving hours of manual work every week.

Whether you’re handling bakery orders, event sign-ups, survey responses, or service bookings — automating this process frees up time so you can focus on what really matt

What You’ll Need

Here’s the simple toolkit for this automation:

  • Google Forms – where your responses come in.
  • Gmail – for sending automated emails.
  • Make.com – the no-code platform that connects everything.

👉 Start for free here: learnwithntim.com/make

And don’t forget to download the template I built: learnwithntim.com/cookie

Step 1 – Set Up the Trigger in Make.com

Every automation begins with a trigger — the event that kicks things off.

  1. Log into your Make.com account.
  2. Create a new scenario and search for Google Forms.
  3. Select “Watch Responses” as your trigger.
  4. Connect your Google account.
  5. Grab the Form ID from your Google Form (it’s in the URL).
  6. Paste it into Make.com and set the limit to 1 (since responses are submitted one at a time).
  7. Save your scenario.

👉 Run a test by submitting a dummy form entry. If everything is connected properly, you should see the data flow into Make instantly.

Step 2 – Route Different Orders

In my example, the Google Form collects three different items: cookies, cakes, and brownies. Instead of lumping everything together, I want to treat each one differently.

To do this:

  1. Add a Router module in Make.com.
  2. Create three separate routes.
  3. Apply filters for each: one for cookies, one for cakes, and one for brownies.

This way, the automation knows exactly how to handle each order type.

Step 3 – Automate Customer Thank-You Emails

Now let’s send an automated email to the customer who filled out the form.

  1. Under each route, add a Gmail → Send Email module.
  2. Connect your Gmail account.
  3. Set the recipient to the email collected in the Google Form.
  4. Write your subject line dynamically, like:
    • “Thank you for your cookie order”
    • “Thank you for your cake order”
  5. Write the body of the email:
    • Example: “We’ve received your [order type] and we’re working on it. Thank you for choosing us!”

💡 Because Make pulls the form data automatically, the email customizes itself based on what the customer ordered.

Step 4 – Notify Yourself of New Orders

Automation isn’t just for customers — you need to stay in the loop too.

  1. Add another Gmail → Send Email module.
  2. This time, set the recipient to your own email.
  3. Customize the subject line to say:
    • “New cookie order”
    • “New cake order”
    • “New brownie order”
  4. Add the customer’s email and order details to the body.

Now, every time someone submits a form, you’ll instantly know who they are and what they ordered.

Step 5 – Test and Run Your Automation

Once your scenario is built, it’s time to test it.

  • Submit a sample order in your Google Form.
  • Watch as the customer receives a thank-you email.
  • Check your inbox for the admin notification.

If everything works, save your scenario and set it to run automatically. I usually set mine to check every minute, so no order is ever delayed.

Real-Life Uses Beyond Bakeries

This workflow works for much more than cookies, cakes, and brownies. You can apply it to:

  • Service bookings (consultants, salons, coaching sessions).
  • Event registrations (workshops, webinars, meetups).
  • Surveys & feedback forms (customer feedback, employee forms).
  • E-commerce pre-orders (small shops and online sellers).

Basically, if you’re collecting data in Google Forms, you can automate what happens next.

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